Property Loss

If your property has been damaged in any way, you are likely feeling overwhelmed and vulnerable. No one likes to be the victim of Mother Nature’s wrath or another person’s ill intent. That’s why your Georgia Farm Bureau team is here to help you recover from the property loss that occurred and get you and your family back to your normal life.

If you experience property loss, report the incident as quickly as possible to prevent coverage issues.  A claims representative will contact you within 48 hours to discuss your coverages and obtain the details. Our team will then evaluate your property, discuss resolution options, and find a solution for you and your family.

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What to Do After Property Loss or Damage Occurs

In the event of property loss or damage, the most important thing you can do is make sure you and your family are safe. Next, protect your property from further damage by making reasonable and temporary repairs, this can include tasks such as boarding up windows and doors, covering your roof, and repairing plumbing leaks. Make sure to keep all receipts and invoices for your local claims representative to review. Once you and the property are safe and secure, contact your agent and notify the claims department. For your convenience, you can either file online at GFBInsurance.com or you can speak with a live person 24 hours a day / 7 days a week, at 855-432-2567 (855-GFB-CLMS).

If possible, compile a list of the stolen and/or damaged items. To further assist you in this process, you may download the personal property inventory sheet. This will help your claims representative in the recovery process. Here are several examples of information that would be helpful:

  1. Make and model of the item(s)
  2. Cost to replace the item(s)
  3. Date of purchase or acquisition
  4. Place of purchase
  5. Serial numbers

What to Expect During the Claims Process

After the claim is reported, a Claims Representative will be in contact with you to discuss your file.

During the policy and loss investigation, your adjuster will: 

  • Determine the cause of your loss and the resulting damages
  • Check policy specifics including deductibles, coverage, and any applicable limits
  • Ask for additional documentation that may be needed such as a police report, personal property inventory, and receipts
  • Set an appointment if needed

    During the damage assessment, your adjuster will: 

    • Photograph and assess the damage to your property and write and estimate of your loss
    • Collect necessary documentation based on your loss type for review to compile an estimate of your loss

    During the claim resolution phase, your adjuster will: 

    • Provide you with a copy of the estimate and any applicable payments
    • Be available for questions as needed

    The Georgia Farm Bureau Claims Department is here to keep the promise of providing superior customer service to our members. Whether you are a farm owner, business owner, or a home owner, we are here to help you and your family return to your normal life after your loss. To further assist you in this process, you may download the personal property inventory sheet.